Privacy Policy — BitMine Pro
How BitMine Pro collects, uses, and protects account, transaction, and device data.
1. Who we are
BitMine (“we”, “us”) operates the BitMine Pro Android application and the public website at bitmine.cloud. This Privacy Policy explains categories of personal data we process to provide the service.
2. Data we process
- Account data: email address, display name, hashed password, referral codes, and related profile fields.
- Transaction & mining data: deposits, withdrawals, mining contracts, balances, staking records where used, and ledger/audit entries needed to operate finances correctly.
- Purchase data: Google Play product identifiers, order identifiers, and purchase tokens (or masked tokens) used for verification and reconciliation.
- Payment processor data: crypto payment references such as payment IDs, addresses, amounts, and status updates from NOWPayments when crypto deposits are enabled.
- Device / push data: FCM device tokens, platform, and app version when push notifications are registered.
- Technical logs: security and operational logs (for example authentication events, error logs) that may include IP address or user-agent depending on hosting configuration.
- Support content: messages you send to support.
3. Why we process data
- Create and authenticate accounts (including OTP email flows)
- Operate mining, balances, deposits, withdrawals, and referrals
- Verify purchases and prevent duplicate credits or fraud
- Deliver optional push notifications
- Provide customer support and secure the service
- Meet accounting, dispute, and security integrity needs
4. Sharing / service providers
We use processors only as needed to run BitMine Pro, which may include:
- Hosting and database providers for bitmine.cloud
- Email/SMTP providers for transactional mail (OTP, notices)
- Google Play / Google APIs for in-app purchase verification
- Firebase Cloud Messaging for push delivery where configured
- NOWPayments for crypto deposit processing when enabled
We do not sell personal data.
5. Retention
We retain account and operational data while your account is active and as needed to provide the service. After account deletion requests, login access is revoked and profile fields are cleared or anonymized as described on the Delete Account page. Transactional and ledger records may be retained where required for security, fraud prevention, disputes, or accounting integrity. We do not invent fixed retention periods beyond operational necessity and applicable law.
6. Security
We use industry-common protections such as hashed passwords, HTTPS for the website/API, and access controls on server systems. No method of transmission or storage is perfectly secure.
7. Your choices & rights
You may access or update certain profile fields in the app, disable notification preferences where offered, and request account deletion. Depending on your jurisdiction, you may have additional rights regarding personal data; contact us to make a request.
8. Children
BitMine Pro is not directed to children. Do not use the service if you are not permitted to enter binding agreements or use crypto-related apps in your region.
9. Changes
We may update this policy by posting a revised version on this page. Continued use after changes means you accept the updated policy.